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FAQ about the MoneyPark Cockpit.

Do you have any questions about the MoneyPark Cockpit? Here you can find the answers to frequently asked questions.

1. Login failed – what do I do?

Make sure the information you provided is correct and complete. Please note that the initial registration link is only valid for 15 minutes. If you have not clicked on the link within this time, you will have to start the registration process again.

If the problem persists, please contact our hotline directly at +41 58 280 1000. Our staff will be happy to help.

2. Password forgotten – what do I do?

3. Login failed – what do I do?

To log in, you need your e-mail address and your password. When entering your password, please remember to distinguish between upper and lower case. Please also note that the MoneyPark Cockpit and the Helvetia customer portal are two separate platforms and so your login details may differ for each platform. Therefore, please make sure to use your login details for the MoneyPark Cockpit.

If the problem persists, please contact our hotline directly at +41 58 280 1000. Our staff will be happy to help.

FAQ about the MoneyPark Cockpit.

1. Login failed – what do I do?

2. Password forgotten – what do I do?

3. Login failed – what do I do?

4. You didn't receive an e-mail link?

5. Delete account – what should I do?

6. How can I change my personal details?

7. How can I change my password?

8. I can't enter my exact address – why is that?

9. Are the access data for MoneyPark Cockpit the same as for the Helvetia customer portal?